Governance

Subscribe to Edge Communiqué

When the Monkeys Run the Zoo

By Nick Jarrett-Kerr

In running any business, reaching wise and sensible decisions is never easy. And in competitive markets, many who […]

World’s Wealthiest Man, Jeff Bezos, Says Customers Today Are “Divinely Discontent”

By Gerry Riskin

I read with great interest Jeff Bezos’s 2017 letter to Amazon shareholders. I believe we can learn a […]

2018 – Australian and New Zealand Legal Profession Outlook

By Sam Coupland

One of the benefits of writing an article at the end of the year is the opportunity to […]

Managing and Growing a Law Firm: Part 2 of 3

By Yarman J Vachha

In this series of three articles, I highlight the legal scene in Asia, the changes to the legal industry, […]

Learning from Clients to Improve Decision-Making in the Legal Industry

By Aileen Leventon

Practicing lawyers and those who manage law firms make decisions and judgments with incomplete information. When clients seek […]

A Stitch in Time: How Continued Engagement with Your Resources Can Effectively Address Attrition

By Bithika Anand

Attrition is not an issue alien to law firms. Owing to the nature of the service and the […]

Managing and Growing a Law Firm: Part 1 of 3

By Yarman J Vachha

In this series of three articles I highlight the legal scene in Asia, the changes to the legal industry, […]

Retirement Benefits – Does your Firm Provide a Nest Egg?

By Nick Jarrett-Kerr

For many years, a generation of law firm partners has become accustomed to funding their own retirements through […]

Do Financial Incentives Work in Law Firms?

By Neil Oakes

Incentives are complex and, according to Wikipedia, omnipotent: ”The study of incentive structures is central to the study […]

Associate Advancement and Client Dissatisfaction

By David Cruickshank

Is your firm aware of client dissatisfaction with the way your associates are developed and advanced? The signals […]