People, Training and Coaching

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Do Financial Incentives Work in Law Firms?

By Neil Oakes

Incentives are complex and, according to Wikipedia, omnipotent: ”The study of incentive structures is central to the study […]

Associate Advancement and Client Dissatisfaction

By David Cruickshank

Is your firm aware of client dissatisfaction with the way your associates are developed and advanced? The signals […]

Some Learning for New Partners – Beyond the Obvious

By Neil Oakes

I have just spent the weekend with a smallish firm about to introduce three new partners. These people […]

Star Watching

By David Cruickshank

As law firms wrap up the evaluation season, much of the conversation revolves around the under-performers and what […]

Lateral Hires and the “Slam Dunk” Myth

By Nick Jarrett-Kerr

This is an edited extract from the second (and much expanded) edition of Ark’s best-selling report Tackling Partner […]

Getting the job done: Some practical examples

By Sean Larkan

A year ago, I published an EIC article titled ‘Forget systems and structures – getting the job done […]

After-Action Reviews: The value of taking stock

By Aileen Leventon

Client reviews of their law firms may be conducted annually, ad hoc, or when a contract for a […]

Gerry Riskin’s Immutable Laws of Law Firm Success

By Gerry Riskin

When Edge International was formed, I was optimistic that by this century, we could all make the following […]

Ten Steps toward a Happier Firm

By Nick Jarrett-Kerr

I have been involved in the management of professional service firms for upwards of twenty-five years, and during […]

Leaders Need Followers: Tips for Team Performance

By Sam Coupland

When it comes to maximising the performance of a firm, much of the focus is placed on leadership. […]