Blogs
- Don't Be a Cultural Knucklehead Seth Godin points the way to an excellent posting on Pamela Slim's blog Escape from Cubicle Nation, titled How not to be a cultural knucklehead in a global business world. ESSENTIAL reading for those who operate internationally. Some gems:...... ....
- Dream Teams or Dysfunctional Nightmares A new year beckons! What do you plan to do in your firm, in 2007? Are you contemplating going out into the market, to hire brilliant individuals away from your competitors, to let the magic of Dream Teams loose...... ....
- Closed Door Policies ..... Imagine giving a group of bright, talented twenty-something professionals in your firm the following test: Question 1: Which statement most accurately represents you: A. I am determined to grow my capabilities and skills as a professional and value mentoring...... ....
- Positive Deviancy One of the worst things that can be said of any professional practicing in a professional service firm is "he/she doesn't fit in here." Career-wise, it's often a death blow. This is particularly true in the precision-based professions such...... ....
- Roots and Wings Frequent readers of this blog will know by now that I have a particular interest in differences in culture across different countries or social groups; the alignment of culture and strategy; and the proactive evolution of culture in professional...... ....
- Measuring and Describing a Firm's Culture Does a firm's culture influence the likelihood of successful execution of its strategy? You bet it does! Culture is an extremely important strategy driver. Misalignment between what strategy needs and what the firm's culture supports or evens allows, is...... ....
- Trust and Betrayal in the Process of Strategy Religious conviction; the national Treasury; a firm handshake: all symbols of trust that evoke expectations. Most importantly: the expectation that one will not be betrayed. If there is one place where trust is paramount, it is in firms that...... ....
- Harnessing the Phoenix Surely the most dramatic mythological example of rebirth and renewal, is the Phoenix (or "Firebird.") It is found in ancient Egyptian mythology, various myths derived from it and, most recently, in Professor Albus Dumbledore's study in Harry Potter. Said...... ....
- The Entitlement Generation Graphic from Nicholson Cartoons I mentioned in my previous post that Graeme Codrington is a guru of some stature when it comes to matters of intergenerational issues in the workplace. Here is a post on his blog TomorrowToday.biz, about...... ....
- Client Satisfaction may be EXTREMELY Profitable (Click on image to see original enlarged version) I was fascinated by this piece at the Consumerist: How To Beat The Stock Market: Buy Companies With High Customer Satisfaction Scores If the same phenomenon occurs in the legal profession,...... ....