Restructuring Leadership
A blue-chip international firm had started to face declining revenues and the loss of clients. We assisted the firm in restructuring its leadership structures, emphasizing the pivotal leadership roles of partners and their lawyer–teams, as well as practice and industry sector group leadership and coupled this with an extensive leadership development program for partners and potential partners. In conjunction with this we brought a focus to bear on the development of support service management leadership, something which does not get enough attention in many firms. This was linked to a new approach to partner performance management with an emphasis on developmental feedback and support.