PLANNING FOR RECOVERY

Print

By Nick Jarrett-Kerr | Jul 21, 2020

Originally designed for the Law Society of England and Wales, but relevant to all law firms globally, Edge International Principal Nick Jarrett-Kerr has created a series of four webinars on the topic of Planning for Recovery.  Each webinar lasts about twenty minutes and is available free of charge.

Episode One – First Steps to Recovery (Video 1/4)

Crisis Management and Financial Resilience

  • The need for a crisis management team
  • Leading from the front
  • Business Continuity Planning

Essential Planning Points

  • Creating a common purpose
  • Analysis of market and resources
  • Adapting structure and decision-making

Restoring Equilibrium

  • Communicating to reduce stress
  • Work on physical environment
  • Flexibility for more remote working and technology

Episode Two – Interfacing with Clients (Video 2/4)

Client Contact in an era of social distancing – the positives and negatives

  • Building, Developing and Renewing Trust and Confidence
  • Building the four qualities – legal work, service, accomplishment and relationships
  • Leveraging the opportunities for cost effectiveness and good LPM
  • More communications to learn clients’ affairs
  • Persistence, energy and oxygen

Communicating with Empathy

  • Understanding what keeps the client awake at night
  • Getting to stand in your clients shoes
  • Avoiding the traps

Episode Three – Spotting Potent Opportunities (Video 3/4)

Reviewing practice areas for opportunities and threats

  • Research and analysis
  • The demand curve of emerging, growing, maturing and saturating work
  • Capabilities

Redeploying Staff

  • Skills conversion
  • Finding ways of holding on to staff
  • redundancies

Building an Action Plan

  • Recovering/growing revenue and profit
  • Tactics, tasks, metrics and accountabilities
  • Objectives and revised budgets

Episode Four – Business Planning in a Changed World (Video 4/4)

Reviewing operations and resources for flexibility, resilience and a fresh start

  • Operational Reviews
  • Culture of Resilience
  • Reviewing Governance for better decision-making

Developing bold but well thought out Strategies

  • Making steps permanent
  • Zero Budgeting
  • Radical Restructuring

Ten essentials for a business plan in critical times