Pages

• Edge International Communiqué
• Edge International Communiqué – Archives
• Global Perspective and Experience
• Client Services
  • Law Firm Cultural Assessment
  • Bullet-Proofing®
  • RainMaking®
    • RainMaking® Reviews
    • RainMaking® Modules
    • RainMaking® Training Process
    • Self-Contained Program
  • ProfitMotive®
• Sitemap
• Terms of Service
• Privacy Policy
• Disclaimer
• Contact Us
• Social Media
• Edge Knowledge Base
• Services
• The People
• About Us
  • Testimonials
  • Values
• Home

Posts

Articles

• Challenges in Selling a Legal Practice
• 2018 – Australian and New Zealand Legal Profession Outlook
• Playbooks Aren’t Just for Coaches!
• Another Look at Practice Group Analysis
• Law Firm Marriages
• Leaders Need Followers: Tips for Team Performance
• Can Law-Firm Associates Learn to Govern?
• Forget Systems and Structures – “Getting the Job Done” Is the Key
• Law Firm Capital
• Big Firms in Small Cities: Go Virtual!
• In Defence of Holidays
• Bias and Recall in Associate Evaluations
• Remodelling Change Projects
• Three ways to revive difficult strategic projects
• Build Conversational Momentum to Set the Table for the Pitch
• Business Development: Strategic Client Relationship Management
• Trade Associations, Conferences, and Events: Creating Warmth and “Reach” Out of Thin Air
• Do We Need to Slice the Pie Differently?
• Hunting in Packs: Group Meetings with Prospective Clients
• Rethinking Fee Earner Budgets
• Superstar or Renegade? Keeping Toxic Lawyers Out of Your Partnership
• Five Signs of “One Firm Thinking”
• Closing Strategies: When Prospects Are Ready to Buy
• A Business Development Reality Check
• Choosing Board Members
• Client CLE Courses: Risk or Reward?
• Dynamic CLE Panel Sessions
• The Evolving Role of General Counsel in India
• Three things about special law firm leaders
• Client Seminars: How to Engage your Guests
• Curing Communication Babble
• Lifelines for Partners with Dying Practices
• Preparing for an Unpredictable Future: Scenario Planning Tips
• Empathy: Your Competitive Edge
• How Managing Partners Can Support Law Firm Administrators
• How to Control the Room: 7 secrets to being successful in every meeting
• Re-booting a Skill Set: Remembering that the law is still a valuable source of information
• 5 Pressing Priorities for Professional Providers (This is more than just another PR exercise)
• Foreign Law Firms and the Indian Legal Market
• Is It Time to Abandon Your Firm’s Business Model?
• ProfitMotive®
• Forget About Revenue
• Partner Compensation Systems in Professional Service Firms Part I
• New Competition Requires Fundamental Readjustments
• Appraisals Revisited
• Compensation and Remuneration Revisited
• Creating and Rewarding Profitable Performance
• How Partner Compensation Can Support Strategic Goals and Economic Objectives
• Valuing and Judging Partners – Beyond the Elephant Test!
• Leadership Links with Partner Performance and Profit Sharing
• Linking Partner Targets to Profit Shares
• Putting a new Partner Profit Sharing System in place
• Managing Expectations: Compensating Unique Lateral Partners
• The Value of Partnership
• Retreats – The Edge Approach
• Tweaking Compensation
• Managing for a Culture of Cooperation: An Interview with Deborah Koeffler
• Retreats – The Edge Approach
• Planning a Law Firm Retreat: Part I
• Planning a Law Firm Retreat: Part II
• Mount Everest Syndrome
• Utilizing Summit Meetings for Integration: An Interview with Don Boyd
• Associate Dissatisfaction: The Chance that Clifford Took
• The Leading Question of Learning.
• Intelligent Design for Law Firms
• The Management Imperative
• Mind Your Own Business! Manage Your Law Practice Like a Corporation
• Stealth Discrimination: A model for choosing and managing your leaders
• Let’s Get Together
• The Power of Perceptions
• Knowledge Plus Skill Does Not Equal Will
• A Cautionary Tale: Broken Glass
• Peak Performance
• Be a Cheerleader for Downsizing
• Avoiding Pitfalls in the Practice Group Structure
• Mastering New Skills
• The Black Hole of Branding
• The Professional’s Mindset and the Slight Edge Theory
• Legendary Service for Your Clients
• Future Trends in Marketing for Professional Service Firms: An Interview with Gerry Riskin

At the Podium

• FREE EDGE WEBINAR — Featuring Aileen Leventon and Michael White — Innovation in Client Service: The Signature Experience — “CLICK HERE” to watch on the Edge International YouTube channel
• September 19-21 2018: Gerry Riskin — World Services Group (WSG) — The Law Firm Relevancy Checklist for 2020-Nassau, Bahamas
• February 22, 2018-Speaking to the partners of Brigard & Urruita
• March 22, 2018: Aileen Leventon & Mike White, Ark Conference, Chicago, Illinois. The Mechanics of Law Firm Profitability: People, Process & Technology
• April 19, 2018: Aileen Leventon and Michael White Free Edge Webinar- Innovation in Client Service: The signature experience.
• April 19, 2018: Nick Jarrett-Kerr, Ark Groups London Conference entitled Disruptive Innovation in Legal Services.
• April 26- Nick Jarrett-Kerr, London at the Law Society’s Law Management Sections Annual Conference – The Law Firm of the Future.
• April 26, 2018: Aileen Leventon, Ark Conference, New York, New York. Business Intelligence and Analytics in the Legal Profession
• May 2, 3, 2018: Gerry Riskin, Atlanta, Georgia-The Managing Partner Forum
• May 15, 2018: Aileen Leventon, P3- The Practice Innovation Conference Measuring Economic Value Delivered Through Legal Services*
• November 2 – 5, 2017, Mike White, ADVOC Conference, Jaipur, India
• November 15, 2017, Aileen Leventon, ELM User Conference, Orlando, FLA
• June 19th, 2017: Gerry Riskin, Nigeria Bar Association – Section on Business Law Conference.
• April 26th, 2017: Aileen Leventon, Atlanta
• April 19th, 2017: Aileen Leventon, Dallas
• May 26th, 2017: Gerry Riskin, Belfast, Northern Ireland
• January 30th, 2017: Aileen Leventon, New York
• January 20th, 2017: Bithika Anand, Mumbai
• January 27th, 2017: Aileen Leventon, California
• May 4th, 2017: Gerry Riskin, Zurich
• May 26, 2016: David Cruickshank, Vancouver
• May 27, 2016: Gerry Riskin, Barcelona
• September, 26th-27th 2016: Gerry Riskin, Midrand, South Africa
• September, 22nd 2016: Gerry Riskin, Cape Town, South Africa
• November, 3rd 2016: Gerry Riskin, California
• May 18, 2016: Gerry Riskin, Buckland
• February 18, 2016: Gerry Riskin, Atlanta
• May 5, 2016: Gerry Riskin, Atlanta
• September 16, 2016: Gerry Riskin, St. Lucia
• January 29-30, 2016: Mike White, San Francisco
• July 2, 2015: Bithika Anand, London
• January 22, 2015: Gerry Riskin, Chicago (11:30 AM to 1:30 PM — Union League Club)
• January 28, 2015: 11:30 AM -1:30 PM Gerry Riskin, Century City Offices of Akin Gump, Los Angeles
• January 30, 2015: Gerry Riskin 8:50 AM – 9:40 AM, Westin St Francis, San Francisco
• February 27, 2015: Gerry Riskin, Atlanta (11:30 AM TO 1:30 PM)
• April 24, 2015: Bithika Anand, New Delhi
• May 7, 2015: Gerry Riskin, Atlanta, Georgia (The Managing Partner Forum)
• July 10, 2015: David Cruickshank, San Francisco
• September 18, 2014: Gerry Riskin
• October 9, 2014: Bithika Anand, London
• October 9, 2014: Bithika Anand, London
• November 4, 2014: Nick Jarrett-Kerr, London
• November 7, 2014: Bithika Anand, Mumbai
• November 7, 2014: Nick Jarrett-Kerr, London
• June 12, 2014: Gerry Riskin
• August 07, 2013: Gerry Riskin

Books, Videos and Programs

• Tackling Partner Underperformance 2nd Edition
• Why Codes Matter: A Simple Tool with Many Uses
• The Successful Lawyer: New Edition Now Available
• Creating Dominance: Winning Strategies for Law Firms
• The First Great Myth of Law Firm Management is that it Exists
• Looking Tall by Standing Next to Short People
• Brand Strategy and Management for Law Firms
• Herding Cats

Business Development

• Managing and Growing a Law Firm: Part 1 of 3
• What is Legal Value?
• Law firm brand success calls for leadership, education and structure!
• Driving Growth and Sustenance in Competitive Economies
• Some Learning for New Partners – Beyond the Obvious
• Individual Lawyers Attract New Clients, But So Can Law Firms
• India Proposes To Open Arms to the Global Legal Profession
• Important alert regarding India
• Strategy on the Back of an Envelope
• The Cultural Lenses through which We Examine Law Firms
• Law Firm Differentiation and Delivering A Signature Client Experience
• Establishing the Proof of Concept for Legal Project Management
• Talent Retention: A Big Conundrum
• Green Shoots Showing in Australia and New Zealand Legal Markets
• Business Development Skills and the Billable Hour
• Successful Succession
• Building Trust: The Inviolable Rule
• Helping Partners Jump Hurdles
• Know Your Buyer, Know Client’s Internal Clients
• Eight Reasons for Optimism
• Due Diligence: What to look for under the hood
• The Changing Nature of “Leverage”
• Are Law Firms Valuable Businesses?
• Variable Cost Base: Why, What, and How?
• Succession Doesn’t Just Happen
• In Successful Law Firms, Actions Speak Louder than Plans
• Fragmentation v Consolidation in Indian Law Firms
• Successful Strategy: The Essential Supporting Acts (Part Two)
• The Tall Poppy Syndrome and Origination Credit
• Law Firm Innovation and the Bad Bank
• Successful Strategy: The Essential Supporting Acts (Part One)
• Should Lawyers Retire?
• Embracing the Product Imperative
• Choosing Industry Leaders

Business Development

Case Studies

• Recent Case Studies

Client Relationships

• After-Action Reviews: The value of taking stock
• Business Development: An Introduction to the 2-4-8 Model, Revenue Gaps, and the Relationship Bell Curve
• Don’t Manage Expectations. Modify Expectations
• In Memory of John Plank
• Charisma: The Quintessential Leadership Skill
• Five Things Lawyers Hate to Hear Clients Say
• The Four Cardinal Virtues of Law Firm Culture
• Tall Poppy Syndrome and Origination Credit
• Strategic Pricing: Creating Conditions to Succeed
• Improving Client Relationships
• Focus on the “R” in “CRM”

Edge Compensation Surveys

• Edge International Global Survey of Partner Compensation
• 2015 Global Partner Compensation System Survey
• 2012 Global Partner Compensation System Survey

Edge International Announcements

• Edge International Welcomes Ariela Tannenbaum
• Edge International Welcomes Yarman J. Vachha
• General Data Protection Regulation (GDPR) – Privacy Protection for EU Citizens
• Edward Wesemann: 1946 – 2016
• Edge International Welcomes Shirley Anne Fortina
• Edge International Welcomes Sam Coupland and Neil Oakes

Edge International Communique

• The Erosion of the Billable Hour, or the “Dings”
• Retirement Benefits – Does your Firm Provide a Nest Egg?
• Do Financial Incentives Work in Law Firms?
• Associate Advancement and Client Dissatisfaction
• Slicing and Dicing Survey Results with Demographics
• Merger Fever in the Air
• Star Watching
• Gerry Riskin’s Immutable Laws of Law Firm Success
• Digitalization of Indian Legal Industry and Its Trends
• Ten Steps toward a Happier Firm
• Developing Law-Firm Strategy in a Buyer’s Market
• Secure Email for Law Firms during Cyber Attacks
• The Swiss Verein – Time for a Closer Look
• Lawyer-to-Partner Gearing or Leverage. Yes or No?
• The Importance of Deciding to Do It
• The Fading Power of Niches
• Some Thoughts on Cost of Production
• One Meeting You Must Have: The Kick-Off Meeting
• Drive Law Firm Success by Helping Each Lawyer Succeed
• Mergers & Strategic Alliances – What Should Law Firms Expect out of Synergies in India? 
• Are You Driving your Bus?
• Edge International Welcomes Aileen Leventon
• The More Things Change…
• Employing Graduate Solicitors
• Prioritising Initiatives – Avoiding the Seven Deadly Sins
• You Will Have It in the Morning
• Ed Wesemann on Leadership
• Creating a Growth Structure from a Lockstep Mindset
• Career Planning for Managing Partners
• Illuminating the Future
• Edge International Communiqué February, 2014
• Edge International Communiqué January, 2014
• Edge International Communiqué December, 2013
• Edge International Communiqué November, 2013
• Edge International Communiqué October, 2013
• Edge International Communiqué September, 2013
• Edge International Communiqué August, 2013
• Edge International Communiqué July, 2013
• Edge International Communiqué June, 2013
• Edge International Communiqué May, 2013
• Edge International Communiqué Apr., 2013
• Edge International Communiqué Mar., 2013
• Edge International Communiqué Feb., 2013
• Edge International Communiqué Jan 2013
• Edge International Communiqué Dec 2012
• Edge International Communiqué Nov 2012
• Edge International Communiqué Oct 2012
• Edge International Communiqué Sept 2012
• Edge International Communiqué Aug 2012
• Edge International Communiqué July 2012
• Edge International Communique’ June 2012
• Edge International Communique’ May 2012
• Edge International Communique’ April 2012
• Edge International Communiqué February 2012
• Edge International Communique’ January 2012
• Edge International Communique’ December 2011
• Edge International Communique’ November 2011
• Edge International Communique’ September 2011
• Edge International Communique’ August 2011
• Edge International Communique’ July 2011
• Edge International Communique’ June 2011
• Edge International Communique’ May 2011
• Edge International Communique’ April 2011
• Edge International Communique’ February 2011

Edge International Review

• Editorial: New Routes to Strategic Growth
• Alternative Growth Structures
• International Alliances
• Innovative Associations
• Enter The Swiss Verein
• Harvesting the Diamonds
• Come Together
• Do You Want Swiss With That?
• Why Are You Growing?
• Fall 2012 – Edge International Review
• Navigating the Perfect Storm: Strategic options for law firms in challenging times
• Current & future trends in the Indian legal services marketplace
• Defusing the bomb: Dealing with difficult partners
• The Edge Roundtable: What keeps you up at night?
• Stress-testing your strategy: A road map to strategic implementation
• Business planning for practice groups and individuals
• Aligning capability and practice: Are your lawyers punching below their weight?
• Breaking Out: New applications and horizons for legal project management (LPM)
• Think and Do: The battle between autonomy and collaboration
• The business, professional and human case for law firm diversity
• Spring 2012 – Edge International Review
• The emerging new capitals of law
• Control or Consensus
• Low leverage: A low road to ruin for law firms?
• Staying power: A legal project management update
• The next generation of legal project managers
• Creating a “Communication Engine” through Legal Project Management
• What reputation really means (Hint: It’s not brand)
• Don’t touch that compensation system (yet)!
• 7 business development tactics in a down economy
• Managing the self-limiting lawyer: New perspectives on professional development
• Fall 2011 – Edge International Review
• Leading @ Edge
• Capital FabricTM: The key to your firm’s long-term success
• The talent portfolio: New options for where, how and by whom your work is done
• Power tools for general counsel: Creating RFPs that really deliver the goods
• The Edge Roundtable: Global trends in 2011-12
• What is the optimum size for a law firm?
• Why the best managing partners need coaches
• Ten steps to trust: why it matters and how lawyers can achieve it
• Edge International: Thought leadership
• Spring 2011 – Edge International Review
• Accelerating upwards!
• Implementing Legal Project Management
• Reflections for Legal Project Managers
• The Art of Engagement
• Creating a Fast-Track Strategy Toward Your Preferred Future
• General Counsel Quiz
• Regaining Control of Pricing
• Marketing and Branding a Law Firm
• The Law of the Pencil
• Fall 2010 – Edge International Review
• The Leaping Tiger
• Convergence
• Fixed Fees
• Ten Compelling Reasons to Improve Your Speaking Skills
• Post-Recession Globalization
• Making Informed Decisions, Taking Practical Steps
• Driving 2010 Revenue
• Winter 2010 – Edge International Review
• The Five Levels of Strategy
• Risky Business
• Email Will Never Be The Same – All Dressed Up and Everywhere To Go
• Enterprise 2.0 and Reinvention of the Firm
• Fall 2007 – Edge International Review
• Successful Transitions: The New Managing Partner’s First Days
• My Favorite Leadership Quotations
• Talking With Pete Kalis of K&L Gates
• Planning Your Law Firm Retreat
• Spring 2007 – Edge International Review
• Alumni as a Competitive Weapon
• The Cuban Boy & IP Boutique
• Addressing Structural Complexities
• Latest Market Research 2007 marks Edge’s 25th year Serving law firms internationally
• What’s on Managing Partner Agendas in 2007?
• Winter 2007 – Edge International Review
• Managing the Law Firm’s Balance Sheet for Future Profit
• Strategic Options for Commodity Practices
• Managing Financial Performance in Law Firms
• Dealing with Blind Spots
• Compelling Testimonials
• Managing Our Firm, One Lawyer at a Time
• In Brief: On Management How Do You Practice Strategy?
• Fall 2006 – Edge International Review
• Pricing of Services: A Methodological Approach for Intellectual Property Practices
• Building the Perfect Client Service Firm — From Scratch
• How Can You Survive in the Future? The Purpose of Law Firm Management
• Protecting Your Crown Jewels
• Africa: Emerging Opportunities on the Dark Continent
• Valuing and Judging Partners — Beyond the Elephant Test!
• Seven Immutable Laws of Change Management
• Summer 2006 – Edge International Review
• Intuition: How Leaders Use Their Bias to Evaluate Situations
• What Keeps Managing Partners Awake at Night?
• Intelligent Design for Law Firms
• Managing a Law Firm’s Culture
• Building Resilience: Developing Strategies that Thrive on Change
• Spring 2006 – Edge International Review
• Winter 2005 – Edge International Review
• Fall 2005 – Edge International Review
• Summer 2005 – Edge International Review
• Fall 2004 – Edge International Review
• Summer 2004 – Edge International Review
• Spring 2004 – Edge International Review

Financial Management

• Sharing Your Profitability Numbers: All for One?
• The “Cheap Grace” of Compensation Systems

Governance

• Lateral Hires and the “Slam Dunk” Myth
• Getting the job done: Some practical examples
• Acquisitions as an Exit Strategy in Indian Law Firms
• Are Traditional Profit-Sharing Models the Enemy of Diversity?
• The Path to Partnership in Small to Mid-sized Firms
• Matching Authority and Responsibility
• Entrepreneurship is at the Heart of Good Governance
• Looking in the Mirror
• Winning through Practice Excellence

Law Departments

Leadership and Partner Performance

• Partner Performance and Compensation
• Tailored Talent Supervision
• Does “The Vision Thing” Work?
• The New Direction of Law Firm Leadership
• Getting Partner Performance on Track
• LPM for Associates: The View from Ground Level
• Stop Making Partners

Legal Project Management

Merger and Affiliation

• Bigger vs Better: Should your firm merge?

Newsletter

Partner Posts

People, Training and Coaching

Press Releases

Strategy

• 5 Key Observations on Law’s Tectonic Shifts

Technology

Workshops and Webinars

• Workshop: The Innovative Client Experience that Creates Value for You and Your Clients

Feed Sources

• Aileen Leventon
• Nick Jarrett-Kerr
• Ed Wesemann
• Gerry Riskin

Feed Items

• Reducing the Tedium of Meetings: Wise Words from a Meetings Expert
• The Legal Profession Faces an Epidemic (And It’s not Bird Flu)
• The Legal Profession Faces an Epidemic (And It’s not Bird Flu)
• How Do Super-Productive People Do It? Seven Traits They Share
• How Do Super-Productive People Do It? Seven Traits They Share
• Why is Alcohol Abuse such a Problem among Lawyers? What Can We Do About It?
• Why is Alcohol Abuse such a Problem among Lawyers? What Can We Do About It?
• U.S. Law Invaded by Big Four
• U.S. Law Invaded by Big Four
• RIP LSAT. Long Live the GRE.
• RIP LSAT. Long Live the GRE.
• Legal Secretary Secretly Amasses Fortune, Donates Most of It to Charity
• Legal Secretary Secretly Amasses Fortune, Donates Most of It to Charity
• Slicing and Dicing the Demographics of Law-Firm Surveys
• Slicing and Dicing the Demographics of Law-Firm Surveys
• Crowdsourcing Dispute Resolution on the Blockchain
• Crowdsourcing Dispute Resolution on the Blockchain
• Artificial Intelligence vs The Legal Profession: Can Both Survive?
• Artificial Intelligence vs The Legal Profession: Can Both Survive?
• Leaders in Legal Business: 2018 Edition Now Available
• Leaders in Legal Business: 2018 Edition Now Available
• Device Allows Users to “Think” Search Requests to their Computers
• Artificial Intelligence in China’s Law Schools
• Free Edge International Webinar | April 19, 2018
• Five Essential Articles: Depression and Substance Abuse among Lawyers
• If your client is reading it, maybe you should too.
• How to Speak So That People Want to Work with You
• Managing Partner Forum Leadership Conference May 2-3 in Atlanta
• Blockchain Choice:  Option A, have every lawyer in your firm read this; Option B, call the liquidator.
• Time-limited discount: Tackling Partner Underperformance, Second Edition, by Nick Jarrett-Kerr
• Who would you have review your NDAs: A machine (AI) or a human?
• There are ways of making decisions that you haven’t even imagined.
• Former NZ Solicitor General Creates Online Divorce Property-Splitting Platform
• Twelve Laws (Plus One!) for Law Firm Success
• Three Tips for Better Time Management
• “Legal Tech as a Service” (LTaaS): When? Now.
• Change Can Be Easier than We Think
• Nurture Effective Leadership Where You Need It the Most
• Study Correlates Fixed Fees with an Entrepreneurial Approach to Practice
• Keeping “Innovation” Meaningful
• Should your Firm Be “Baking In” Legal AI?
• Failure to Encrypt Email Can Put Lawyers at Risk
• Listen to Microsoft’s Assistant GC for Two Minutes
• Social Media: The Biggest and Most Mysterious Phenomenon of our Time
• Smart Contracts and Crowdsourced Juries
• Will Technologies like 3D Printing Erode Intellectual Property Laws?
• Streamlining Legal Service Data with Phase Codes
• Mills Oakley Succeeds with Management from Business Sector
• Sharing goals, metrics and budgeting challenges for collaboration
• Lawyers or Business Experts: Who Should Be in Charge?
• Lawyers or Business Experts: Who Should Be in Charge?
• Ten Steps Towards a Happier Firm
• Add Value with Legal Project Management
• Bringing Blockchain Transactions into the Legal Domain
• Bringing Blockchain Transactions into the Legal Domain
• Virtual Reality and the Law Firm
• Virtual Reality and the Law Firm
• Doing more with less
• PwC’s U.S.-based Law Firm to Advise on International Matters
• PwC’s U.S.-based Law Firm to Advise on International Matters
• Feedback requires preparation
• Adaptability a Key to Lowering Project-Related Stress, Says Logistics Company CEO
• Adaptability a Key to Lowering Project-Related Stress, Says Logistics Company CEO
• Law Firm Senior Management Underrepresented at CLOC Conference
• Law Firm Senior Management Underrepresented at CLOC Conference
• Why Codes Matter: Excerpts from our new book
• Help for Stressed-Out Lawyers
• Help for Stressed-Out Lawyers
• Microsoft’s Lawyers Told to Swap Billable Hours for Alternative Fee Strategies
• Microsoft’s Lawyers Told to Swap Billable Hours for Alternative Fee Strategies
• Law firm – client collaboration on shared goals, metrics and budgets
• Codes can be practical!
• The Legal Profession: Will It Be Caught in the Headlights?
• The Legal Profession: Will It Be Caught in the Headlights?
• Law Firm Pairs with Cybersecurity Company to Help Businesses with Data Breaches
• Law Firm Pairs with Cybersecurity Company to Help Businesses with Data Breaches
• Could Regular Interviews Help Law Firms Retain Valuable Staff?
• Cybersecurity Essential to Law Firms
• Literary Essay Assignment as a Recruitment Tool?
• Facing and Overcoming Law Firm Business-Development Challenges
• Lessons from HBO’s Game of Thrones about Email Security
• Gary Kasparov: “Work with – Don’t Fear – Intelligent Machines”
• Verrill Dana Wins “Service Provider of the Year Award” for Imaginative New Arctic Practice
• AU Law Firm Credits “People Focus” for Its Success
• “Managers” and “Makers” and the Use of Time
• What Lawyers Can Learn about Customer Service from Nordstrom
• A Fizzy New Niche for Law Practice?
• Helping Small Firms Grow and Become More Successful
• Linklaters to Measure Teams Rather than Individuals: Exciting Model for Our Time
• Addressing Client Resistance
• Firm Shares Strategic Objectives with Clients and the Public
• Furlong Book a Must-Read for Law Firm Leaders
• New Software Interprets Commercial Loan Agreements in Seconds
• How Do Lawyers Work? How Do You Work?
• India’s Leading Law Firms Honoured at Leadership Summit in Mumbai
• “Live Your Magic” Series Inspires Readers of All Ages
• “Chat Bot” Offers Free Legal Advice to Refugees
• Law Firm Success Depends on Success of Firm’s Lawyers
• Shift from “Case” to “Task” Approach Will Impact Law-Firm Management
• Legal Support Staff Need Training to Adapt to New Roles
• ROSS Intelligence Update: How IBM Watson App Helps U.S. Lawyers with Legal Research
• J+O Firm: Where Start-Ups Utilize Legal Counsel in New Ways
• Manage Space as Well as Time to Increase Productivity
• Client expectations: Modify, don’t “manage”
• Complacency about artificial intelligence: A silent law-firm killer?
• Should Managing Partners Structure Their Days like Multimillionaires do?
• REGISTER NOW FOR BTI WEBINAR (noon to 1 p.m. ET this Thursday, January 12th)
• My Recommendation for Your 2017 Resolution List: Know What Is Coming
• Exciting Breaking News – Transatlantic Merger Creates Global Top 40 Giant: Eversheds Sutherland
• A THANK YOU offer for subscribers, friends and clients
• December 2016 Edge International Communiqué now online
• Law Departments and After-Action Reviews: Using lessons learned to improve outcomes
• Care about your clients? …let them know.
• The Successful Lawyer – Now Available on your Computer, Tablet or Smartphone
• Law Firms Can’t Afford to Underestimate IT
• November Issue of Edge International Communiqué online
• In Memory of John Plank, 1943 – 2016
• Taking Your iPad to the Office
• A Noteworthy Tribute to Ed Wesemann and Ward Bower
• Time Is Money: Except When You Fail to Bill It
• October issue of Edge International Communiqué now online
• You Will Have It in the Morning
• September issue of Edge International Communiqué now online
• Ed Wesemann: 1946 – 2016
• The Tall Poppy Syndrome and Origination Credit
• Economy Class, Business Class, and Air Rage: A Podcast
• AmLaw 100 firms embrace IBM’s ROSS (based on Jeopardy-winning Watson)
• Alternative Legal Providers: A Warning to Law Firms
• Is the billable hour turning off talented young lawyers?
• July Issue of Edge International Communiqué Available Online
• Edge International Welcomes Shirley Anne Fortina
• August Issue of Edge International Communiqué now online
• June issue of Edge International Communiqué now available online
• Lisa Kirby joins Diversity Lab
• “Thank you” can be hard to say
• Jorge Carey receives the Latin Lawyer Lifetime Achievement Award
• The Case for Tracking Originations on Both Sides of the Atlantic
• May Issue of Edge International Communiqué now available online
• Predictive Coding: Document Searches for the Courtroom
• Edge International Welcomes Two New Principals
• BTI Survey Shows Dramatic Growth for AFAs
• April, 2016 issue of Edge International Communiqué now online
• Retaining Associates with Potential: The Coaching Circle
• Addressing the Generational Divide
• The Divergent Aspects of Strategy
• Tech competence not enough — need mastery
• Report warns that traditionally structured law firms could fall behind within a decade
• “Big data” and the future of legal technology
• Deloitte Purchases Conduit Law
• Four Ways to Channel Creative Tension in Firms and Teams
• Rocket Lawyer and ABA Part Ways… for the Wrong Reasons
• New Company Offers Computerized Contract Assistance
• February, 2016 issue of Edge International Communiqué now online
• A Virtual Legal Assistant for GCs from Riverview Law
• Empathy Key to Success with Business Clients
• Confronting the six big challenges of client mindsets and perceptions
• Will greed spell doom for the world’s largest law firms?
• Working from a virtual desk
• Making Difficult Decisions
• December, 2015 issue of Edge International Communiqué now available online
• The Tall Poppy Syndrome and Origination Credit
• The Tall Poppy Syndrome and Origination Credit
• Your Near-Future Legal Assistant: the Robot
• The pros and cons of the four main approaches to services and sectors
• “Daring to be human” in job interviews. What do you think?
• Cybersecurity: A Growing Area of Practice
• “Focus on Forever” and Other Rainmaking Skills
• Can you reach “inbox zero” every day? Kevin Kruse thinks you can
• Breaking the Wall: Six Rules to Managing The Three Million Dollar Practice and Beyond
• Selling a Merger
• Is it Time to Abandon Your Firm’s Business Model?
• Déjà vu All Over Again
• Better Than Weeds?
• Valuing Managers: The Art of Paying Partners Who Manager the Firm
• Lessons from NewLaw: Three ways to flex your operating structure
• Securing New Litigation Work
• Two ways to tackle mixed and ill-fitting practices in your law firm
• The “Start With Why” Approach
• So, you make the best saddle on the market….
• Are You a Hospitalian?
• Fulfilling the three main requirements of investors in your law firm
• Change and the Law: Take Control of Your Own Future
• Reinvent Law Channel: Check It Out
• New General Counsel at Client Companies a Wake-Up Call: Rynowecer
• Baker & McKenzie Partner Speaks out on Benefits of Social Media
• Smile! Choosing An Online Profile Photo
• Why It May Be Better to Get Rid of Extra Space Than to Fill It
• $1600 an Hour for the Right Brand: A New All-Time High
• July, 2015 Edition of Edge International Communiqué Now Available
• The Digital Future: Will Your Firm Survive?
• 12 Strategic Projects to Get and Stay Ahead of the Competition
• Seven ways to address common obstacles to internal projects
• Getting Specific: Marketing by Industry Sector
• Maximising profitability while adhering to your firm’s core values
• How Do Clients Choose a Lawyer? The Hidden Power of Asking for Referrals
• 2015 Edge International Global Partner Compensation System Survey
• Writing Tips from a Pro
• Better Than Weeds?
• How Much Do You Know about the Internet?
• How Managing Partners Can Help Administrators Achieve Firm Objectives
• Five rules to avoid the overuse of hyperbole and marketing speak
• Fake Legal Websites using Profiles of Real Lawyers
• Client Relationships, Firm Strategy, and Lawyers and Retirement: New Issue of EIC
• Climbing from the intermediate market plateau to the advanced level
• Does EQ Trump IQ?
• Ten strategic premises considerations for law firm leaders
• Brainwriting Clobbers Brainstorming
• Do Lawyers Need to Blog?
• Does your Firm Need a Chief Experience Officer (CXO)?
• Valuing Managers: The Art of Paying Partners Who Manager the Firm
• The Voice of Experience: Ten Tips for Managing Partners
• Breaking the Wall: Six Rules to Managing The Three Million Dollar Practice and Beyond
• Is it Time to Abandon Your Firm’s Business Model?
• Alternative Fees For Litigators: Timely and Practical Advice
• Three ways to revive difficult strategic projects
• Listen up!
• Why Google Values Predictability
• Déjà vu All Over Again
• TThree ways to use competitor analysis to improve your law firm’s strategy
• Partner Profit Sharing – the New Pressures
• Verrill Dana: A Ceiling Smasher!
• Selling a Merger
• Managing Partners: Full or Part Time?
• Getting Things Done – Bridging the Gap between Concept and Action
• Getting in Front of the Curve
• White Knight Mergers
• Communicating with your Partners to Build Trust
• The Achievability of an Organisational Culture Change Project
• Icebergs and Sea Monsters in Treacherous Legal Seas
• The Cold Opening
• Don’t Let “Age Profiling” Slow Your Firm
• Working Capital: How Much is Enough
• Can You Be Too Nice?
• Why your Partners need to have Skin in the Game
• How Important is Collegiality?
• Asking the Right Question
• Lessons for Big Law Firms from Sole Practitioners
• “Competitive Intelligence” and the Practice of Law
• Where Evolutionary Technology Meets Your Legal Practice
• Comparisons need not be Odious – Assessing and Rating Lawyers
• E Is for Effort
• The Bookstore Window: Dealing with a Strategic Focus
• How High is Up?
• Want to Influence Others? Tell Them a Story
• Want to Influence Others? Tell Them a Story
• Looking in the Mirror
• How “Niche” Can You Get?
• How You can Win through Practice Excellence
• A Five Year Survival Plan for Mid-sized Firms
• Why You need to get Communications Structures right in your Firm
• Rethinking the Definition of “Law Firm”
• Rethinking the Definition of “Law Firm”
• Balancing the Work Ethic
• Strategies to ensure larger engagement practices are sustainable
• The Entrepreneurial Law Firm
• Consensus and the Caterpillar Effect
• Management Meets Engagement: Putting Your Strategies to Work
• Management Meets Engagement: Putting Your Strategies to Work
• Should You Ban PowerPoint from your Meetings?
• Should You Ban PowerPoint from your Meetings?
• Keels in the Mud
• Efficient Meetings – an oxymoron or a practical possibility?
• Seven Keys to Retaining Your Clients
• Seven Keys to Retaining Your Clients
• Succession Planning
• Giving Your Apologies the “MIDAS” Touch
• Giving Your Apologies the “MIDAS” Touch
• MOOCs (Massive Open Online Courses) and The Future of Education
• MOOCs (Massive Open Online Courses) and The Future of Education
• Time Sheets: Law Firm Compliance Policies
• In pursuit of a Partners Code
• Hedging Your Bet: Dealing with the Risks of Dominance
• Managing an Entitlement Culture
• Sketch Notes on Governance
• Avoiding The Worst Perils Of The Corporate Drift