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Posts

Alerts

• Time-Sensitive Heads-Up re: SERIOUS CYBER THREAT

Articles

• Law Firm Resilience in a Crisis: Practical Guidance for Action (A Four-Part Series)
• Building a Unitary Merged Firm: Dynamic Teaming & Abe Maslow!
• Simplicity
• 2018 – Australian and New Zealand Legal Profession Outlook
• Challenges in Selling a Legal Practice
• Playbooks Aren’t Just for Coaches!
• Another Look at Practice Group Analysis
• Law Firm Marriages
• Leaders Need Followers: Tips for Team Performance
• Can Law-Firm Associates Learn to Govern?
• Forget Systems and Structures – “Getting the Job Done” Is the Key
• Law Firm Capital
• Big Firms in Small Cities: Go Virtual!
• In Defence of Holidays
• Bias and Recall in Associate Evaluations
• Remodelling Change Projects
• Three ways to revive difficult strategic projects
• Build Conversational Momentum to Set the Table for the Pitch
• Business Development: Strategic Client Relationship Management
• Trade Associations, Conferences, and Events: Creating Warmth and “Reach” Out of Thin Air
• Do We Need to Slice the Pie Differently?
• Hunting in Packs: Group Meetings with Prospective Clients
• Rethinking Fee Earner Budgets
• Superstar or Renegade? Keeping Toxic Lawyers Out of Your Partnership
• Five Signs of “One Firm Thinking”
• Closing Strategies: When Prospects Are Ready to Buy
• A Business Development Reality Check
• Choosing Board Members
• Client CLE Courses: Risk or Reward?
• Dynamic CLE Panel Sessions
• The Evolving Role of General Counsel in India
• Three things about special law firm leaders
• Client Seminars: How to Engage your Guests
• Curing Communication Babble
• Lifelines for Partners with Dying Practices
• Preparing for an Unpredictable Future: Scenario Planning Tips
• Empathy: Your Competitive Edge
• How Managing Partners Can Support Law Firm Administrators
• How to Control the Room: 7 secrets to being successful in every meeting
• Re-booting a Skill Set: Remembering that the law is still a valuable source of information
• 5 Pressing Priorities for Professional Providers (This is more than just another PR exercise)
• Foreign Law Firms and the Indian Legal Market
• Is It Time to Abandon Your Firm’s Business Model?
• ProfitMotive®
• Forget About Revenue
• Partner Compensation Systems in Professional Service Firms Part I
• New Competition Requires Fundamental Readjustments
• Appraisals Revisited
• Compensation and Remuneration Revisited
• Creating and Rewarding Profitable Performance
• How Partner Compensation Can Support Strategic Goals and Economic Objectives
• Valuing and Judging Partners – Beyond the Elephant Test!
• Leadership Links with Partner Performance and Profit Sharing
• Linking Partner Targets to Profit Shares
• Putting a new Partner Profit Sharing System in place
• Managing Expectations: Compensating Unique Lateral Partners
• The Value of Partnership
• Retreats – The Edge Approach
• Tweaking Compensation
• Managing for a Culture of Cooperation: An Interview with Deborah Koeffler
• Retreats – The Edge Approach
• Planning a Law Firm Retreat: Part I
• Planning a Law Firm Retreat: Part II
• Mount Everest Syndrome
• Utilizing Summit Meetings for Integration: An Interview with Don Boyd
• Associate Dissatisfaction: The Chance that Clifford Took
• The Leading Question of Learning.
• Intelligent Design for Law Firms
• The Management Imperative
• Mind Your Own Business! Manage Your Law Practice Like a Corporation
• Stealth Discrimination: A model for choosing and managing your leaders
• Let’s Get Together
• The Power of Perceptions
• Knowledge Plus Skill Does Not Equal Will
• A Cautionary Tale: Broken Glass
• Peak Performance
• Be a Cheerleader for Downsizing
• Avoiding Pitfalls in the Practice Group Structure
• Mastering New Skills
• The Black Hole of Branding
• The Professional’s Mindset and the Slight Edge Theory
• Legendary Service for Your Clients
• Future Trends in Marketing for Professional Service Firms: An Interview with Gerry Riskin

At the Podium

• September 30 – October 1, 2020: Gerry Riskin, Atlanta, Georgia (The Managing Partner Forum)
• March 8th, 2019-Aileen Leventon-Corporate Legal Project Management Webinar Series
• March 22nd, 2019- Aileen Leventon-Corporate Legal Project Management Webinar Series
• March 29th, 2019-Aileen Leventon-Corporate Legal Project Management Webinar Series
• April 12th, 2019-Aileen Leventon-Corporate Legal Operations Consortium-webinar series on Legal Project Management
• April 16, 2019: Mike White, Grapevine, TX – ASSOCIATION OF LEGAL ADMINISTRATORS
• April 26th, 2019-Aileen Leventon-Corporate Legal Operations Consortium-webinar series on Legal Project Management
• April 29, 2019: GERRY RISKIN, ATLANTA, GEORGIA – ABACUS WORLDWIDE – KEYNOTE ADDRESS
• MAY 2, 2019: GERRY RISKIN, ATLANTA, GEORGIA-THE MANAGING PARTNER FORUM
• September 11-14, 2019: Gerry Riskin, Munich, Germany – Lawyers Associated Worldwide
• November 5th, Brisbane, QLD, Novermber 7th Sydney, NSW and November 9th Melbourne, VIC 2018- FMRC Workshops on Legal Project Management- Aileen Leventon
• September 19-21 2018: Gerry Riskin — World Services Group (WSG) — The Law Firm Relevancy Checklist for 2020-Nassau, Bahamas
• October 18th and 19th, 2018: Gerry Riskin-Where East Meets West- Interlex-Seoul, South Korea
• October 27th, 2018-David Cruickshank-Speaking: Navigating and Reforming Your Compensation System. LEGUS is an international law firm network. LEGUS Fall Meeting in Kansas City, Missouri, USA
• February 22, 2018-Speaking to the partners of Brigard & Urruita
• March 22, 2018: Aileen Leventon & Mike White, Ark Conference, Chicago, Illinois. The Mechanics of Law Firm Profitability: People, Process & Technology
• April 19, 2018: Aileen Leventon and Michael White Free Edge Webinar- Innovation in Client Service: The signature experience.
• April 19, 2018: Nick Jarrett-Kerr, Ark Groups London Conference entitled Disruptive Innovation in Legal Services.
• April 26- Nick Jarrett-Kerr, London at the Law Society’s Law Management Sections Annual Conference – The Law Firm of the Future.
• April 26, 2018: Aileen Leventon, Ark Conference, New York, New York. Business Intelligence and Analytics in the Legal Profession
• May 2, 3, 2018: Gerry Riskin, Atlanta, Georgia-The Managing Partner Forum
• May 15, 2018: Aileen Leventon, P3- The Practice Innovation Conference Measuring Economic Value Delivered Through Legal Services*
• November 2 – 5, 2017, Mike White, ADVOC Conference, Jaipur, India
• November 15, 2017, Aileen Leventon, ELM User Conference, Orlando, FLA
• June 19th, 2017: Gerry Riskin, Nigeria Bar Association – Section on Business Law Conference.
• April 26th, 2017: Aileen Leventon, Atlanta
• April 19th, 2017: Aileen Leventon, Dallas
• May 26th, 2017: Gerry Riskin, Belfast, Northern Ireland
• January 30th, 2017: Aileen Leventon, New York
• January 20th, 2017: Bithika Anand, Mumbai
• January 27th, 2017: Aileen Leventon, California
• May 4th, 2017: Gerry Riskin, Zurich
• May 26, 2016: David Cruickshank, Vancouver
• May 27, 2016: Gerry Riskin, Barcelona
• September, 26th-27th 2016: Gerry Riskin, Midrand, South Africa
• September, 22nd 2016: Gerry Riskin, Cape Town, South Africa
• November, 3rd 2016: Gerry Riskin, California
• May 18, 2016: Gerry Riskin, Buckland
• February 18, 2016: Gerry Riskin, Atlanta
• May 5, 2016: Gerry Riskin, Atlanta
• September 16, 2016: Gerry Riskin, St. Lucia
• January 29-30, 2016: Mike White, San Francisco
• July 2, 2015: Bithika Anand, London
• January 22, 2015: Gerry Riskin, Chicago (11:30 AM to 1:30 PM — Union League Club)
• January 28, 2015: 11:30 AM -1:30 PM Gerry Riskin, Century City Offices of Akin Gump, Los Angeles
• January 30, 2015: Gerry Riskin 8:50 AM – 9:40 AM, Westin St Francis, San Francisco
• February 27, 2015: Gerry Riskin, Atlanta (11:30 AM TO 1:30 PM)
• April 24, 2015: Bithika Anand, New Delhi
• May 7, 2015: Gerry Riskin, Atlanta, Georgia (The Managing Partner Forum)
• July 10, 2015: David Cruickshank, San Francisco
• September 18, 2014: Gerry Riskin
• October 9, 2014: Bithika Anand, London
• October 9, 2014: Bithika Anand, London
• November 4, 2014: Nick Jarrett-Kerr, London
• November 7, 2014: Bithika Anand, Mumbai
• November 7, 2014: Nick Jarrett-Kerr, London
• June 12, 2014: Gerry Riskin
• August 07, 2013: Gerry Riskin

Books, Videos and Programs

• Tackling Partner Underperformance 2nd Edition
• Why Codes Matter: A Simple Tool with Many Uses
• The Successful Lawyer: New Edition Now Available
• Creating Dominance: Winning Strategies for Law Firms
• The First Great Myth of Law Firm Management is that it Exists
• Looking Tall by Standing Next to Short People
• Brand Strategy and Management for Law Firms
• Herding Cats

Business Development

• Gain Competitive Advantage by Implementing a Broader Approach
• Differentiation: The Whole Product
• The Focus Challenge – Part 2: Your Clients
• Digital Marketing for Law Firms: A Double-Edged Sword?
• The Focus Challenge – Part I: Your Practice
• Client Relationship Reviews
• Building and Leveraging Relationships: The True Essence of Business Development
• Compensation Factors and the Three-Point Shot
• Collaboration and Compensation (Part 2)
• Collaboration and Compensation (Part 1)
• Knowing the Enemy – and Setting up Battle Lines
• Online Reputation Management for Professionals and Their Organisations
• Cultivating Connectors from a “Standing Start”
• QNBT: Extracting Real Value from Non-Billable Time
• Risk Insurance for Laterals
• Storytelling Is an Effective Communication Strategy
• Planning for the New Year: An Approach for Small Firms
• Sell the “Whole” Legal Product
• Why Operational Reviews in Law Firms Are a Must
• Ask Gerry Riskin: Should Corporate and Other Transactional Groups Spin Work off to Litigation Teams?
• Do You Understand your Firm’s DNA? What Are the Good and the Bad Bits?
• Characteristics of Winning Small Firms
• Managing and Growing a Law Firm, Part 3
• Managing and Growing a Law Firm: Part 2 of 3
• Learning from Clients to Improve Decision-Making in the Legal Industry
• Managing and Growing a Law Firm: Part 1 of 3
• What is Legal Value?
• Law firm brand success calls for leadership, education and structure!
• Driving Growth and Sustenance in Competitive Economies
• Some Learning for New Partners – Beyond the Obvious
• Individual Lawyers Attract New Clients, But So Can Law Firms
• India Proposes To Open Arms to the Global Legal Profession
• Important alert regarding India
• Strategy on the Back of an Envelope
• The Cultural Lenses through which We Examine Law Firms
• Law Firm Differentiation and Delivering A Signature Client Experience
• Establishing the Proof of Concept for Legal Project Management
• Talent Retention: A Big Conundrum
• Green Shoots Showing in Australia and New Zealand Legal Markets
• Business Development Skills and the Billable Hour
• Successful Succession
• Building Trust: The Inviolable Rule
• Helping Partners Jump Hurdles
• Know Your Buyer, Know Client’s Internal Clients
• Eight Reasons for Optimism
• Due Diligence: What to look for under the hood
• The Changing Nature of “Leverage”
• Are Law Firms Valuable Businesses?
• Variable Cost Base: Why, What, and How?
• Succession Doesn’t Just Happen
• In Successful Law Firms, Actions Speak Louder than Plans
• Fragmentation v Consolidation in Indian Law Firms
• Successful Strategy: The Essential Supporting Acts (Part Two)
• The Tall Poppy Syndrome and Origination Credit
• Law Firm Innovation and the Bad Bank
• Successful Strategy: The Essential Supporting Acts (Part One)
• Should Lawyers Retire?
• Embracing the Product Imperative
• Choosing Industry Leaders

Business Development

• The Role of the Law in the Growth of an Economy, with a Special Focus on Developing Economies

Case Studies

• Recent Case Studies

Client Relationships

• The Art of Maintaining Client Relationships During Times of Crisis
• Clients and Partners – Social Distancing and the Circle of Trust
• Client Remote Working Outreach — Managing Partner Checklist
• Law Firm Resilience in a Crisis: Part Three – Commercial and Client Resilience
• After-Action Reviews: The value of taking stock
• Business Development: An Introduction to the 2-4-8 Model, Revenue Gaps, and the Relationship Bell Curve
• Don’t Manage Expectations. Modify Expectations
• In Memory of John Plank
• Charisma: The Quintessential Leadership Skill
• Five Things Lawyers Hate to Hear Clients Say
• The Four Cardinal Virtues of Law Firm Culture
• Tall Poppy Syndrome and Origination Credit
• Strategic Pricing: Creating Conditions to Succeed
• Improving Client Relationships
• Focus on the “R” in “CRM”

Crisis Management & Business Continuity Planning

• Law Firm Resilience in a Crisis: Part Four – People Resilience
• Law Firm Resilience in a Crisis: Part Two – Operational Resilience
• Law Firm Resilience in a Crisis: Part One – Financial Resilience

Edge Compensation Surveys

• 2020 Partner Compensation Survey
• Edge International Global Survey of Partner Compensation
• 2015 Global Partner Compensation System Survey
• 2012 Global Partner Compensation System Survey

Edge International Announcements

• Jonathan Middleburgh and Leon Sacks Join Edge International
• Edge International Welcomes Ariela Tannenbaum
• Edge International Welcomes Yarman J. Vachha
• General Data Protection Regulation (GDPR) – Privacy Protection for EU Citizens
• Edward Wesemann: 1946 – 2016
• Edge International Welcomes Shirley Anne Fortina
• Edge International Welcomes Sam Coupland and Neil Oakes

Edge International Communique

• Remote Working Checklist for Managing Partners
• Turning Adversity into Opportunity
• How to Run a Remote Working Meeting
• Some Thoughts on Cost of Production
• Why Taking a Broad Approach Drives Optimal Performance
• A Simple Governance Framework for Small to Mid-Sized Law Firms
• Setting, Measuring and Coaching High Performance
• Governance in a Law Firm: Poisoned Chalice or Opportunity?
• The Focus Challenge – Part 3: Your Family
• Avoiding Law-Firm Armageddon: How a Major Law Firm Nearly Imploded… and How the Conflict Was Resolved
• What Does It Take to Be a Thought Leader?
• Law Firm Leadership: Consensus or Command?
• Realize Financial Goals by Leveraging the Finance Function
• Sight-Checking your 2020 Strategy
• Profit-Sharing in Smaller Partnerships
• A Merger of Unequals
• The Benefits of Paying Creditors Promptly
• Coaching and Return on Investment
• Leadership and Risk-Taking
• Zero-Based Budgeting in the Legal Profession
• Ikigai: Some Personal Reflections on Raison d Être and Purpose in Professional Firms
• Splitting the Pie: Some Thoughts on Profit-sharing among Partners
• A Tale of Two Sales
• Operational Reviews in Law and Professional Services Firms
• Sharing Profit and Millennial Partners
• Equity: From Goodwill to No Goodwill
• Legal Project Management: If your Client Is Interested, Shouldn’t You Be Too?
• The Death of Deference
• The Power of “How”
• Partners in Conflict
• Innovation in Legal Project Management
• Law Firm Mergers: Why and How?
• Edge International to Offer LPM Workshops in Australia
• When the Monkeys Run the Zoo
• Strategy Day
• One of the Most Important Discussions Law Firm Leaders Will Have: Welcoming New Associates or Graduate Lawyers to the Firm
• World’s Wealthiest Man, Jeff Bezos, Says Customers Today Are “Divinely Discontent”
• A Stitch in Time: How Continued Engagement with Your Resources Can Effectively Address Attrition
• The Erosion of the Billable Hour, or the “Dings”
• Retirement Benefits – Does your Firm Provide a Nest Egg?
• Do Financial Incentives Work in Law Firms?
• Associate Advancement and Client Dissatisfaction
• Slicing and Dicing Survey Results with Demographics
• Merger Fever in the Air
• Star Watching
• Gerry Riskin’s Immutable Laws of Law Firm Success
• Digitalization of Indian Legal Industry and Its Trends
• Ten Steps toward a Happier Firm
• Developing Law-Firm Strategy in a Buyer’s Market
• Secure Email for Law Firms during Cyber Attacks
• The Swiss Verein – Time for a Closer Look
• Lawyer-to-Partner Gearing or Leverage. Yes or No?
• The Importance of Deciding to Do It
• The Fading Power of Niches
• Some Thoughts on Cost of Production
• One Meeting You Must Have: The Kick-Off Meeting
• Drive Law Firm Success by Helping Each Lawyer Succeed
• Mergers & Strategic Alliances – What Should Law Firms Expect out of Synergies in India? 
• Are You Driving your Bus?
• Edge International Welcomes Aileen Leventon
• The More Things Change…
• Employing Graduate Solicitors
• Prioritising Initiatives – Avoiding the Seven Deadly Sins
• You Will Have It in the Morning
• Ed Wesemann on Leadership
• Creating a Growth Structure from a Lockstep Mindset
• Career Planning for Managing Partners
• Illuminating the Future
• Edge International Communiqué February, 2014
• Edge International Communiqué January, 2014
• Edge International Communiqué December, 2013
• Edge International Communiqué November, 2013
• Edge International Communiqué October, 2013
• Edge International Communiqué September, 2013
• Edge International Communiqué August, 2013
• Edge International Communiqué July, 2013
• Edge International Communiqué June, 2013
• Edge International Communiqué May, 2013
• Edge International Communiqué Apr., 2013
• Edge International Communiqué Mar., 2013
• Edge International Communiqué Feb., 2013
• Edge International Communiqué Jan 2013
• Edge International Communiqué Dec 2012
• Edge International Communiqué Nov 2012
• Edge International Communiqué Oct 2012
• Edge International Communiqué Sept 2012
• Edge International Communiqué Aug 2012
• Edge International Communiqué July 2012
• Edge International Communique’ June 2012
• Edge International Communique’ May 2012
• Edge International Communique’ April 2012
• Edge International Communiqué February 2012
• Edge International Communique’ January 2012
• Edge International Communique’ December 2011
• Edge International Communique’ November 2011
• Edge International Communique’ September 2011
• Edge International Communique’ August 2011
• Edge International Communique’ July 2011
• Edge International Communique’ June 2011
• Edge International Communique’ May 2011
• Edge International Communique’ April 2011
• Edge International Communique’ February 2011

Edge International Review

• Editorial: New Routes to Strategic Growth
• Alternative Growth Structures
• International Alliances
• Innovative Associations
• Enter The Swiss Verein
• Harvesting the Diamonds
• Come Together
• Do You Want Swiss With That?
• Why Are You Growing?
• Fall 2012 – Edge International Review
• Navigating the Perfect Storm: Strategic options for law firms in challenging times
• Current & future trends in the Indian legal services marketplace
• Defusing the bomb: Dealing with difficult partners
• The Edge Roundtable: What keeps you up at night?
• Stress-testing your strategy: A road map to strategic implementation
• Business planning for practice groups and individuals
• Aligning capability and practice: Are your lawyers punching below their weight?
• Breaking Out: New applications and horizons for legal project management (LPM)
• Think and Do: The battle between autonomy and collaboration
• The business, professional and human case for law firm diversity
• Spring 2012 – Edge International Review
• The emerging new capitals of law
• Control or Consensus
• Low leverage: A low road to ruin for law firms?
• Staying power: A legal project management update
• The next generation of legal project managers
• Creating a “Communication Engine” through Legal Project Management
• What reputation really means (Hint: It’s not brand)
• Don’t touch that compensation system (yet)!
• 7 business development tactics in a down economy
• Managing the self-limiting lawyer: New perspectives on professional development
• Fall 2011 – Edge International Review
• Leading @ Edge
• Capital FabricTM: The key to your firm’s long-term success
• The talent portfolio: New options for where, how and by whom your work is done
• Power tools for general counsel: Creating RFPs that really deliver the goods
• The Edge Roundtable: Global trends in 2011-12
• What is the optimum size for a law firm?
• Why the best managing partners need coaches
• Ten steps to trust: why it matters and how lawyers can achieve it
• Edge International: Thought leadership
• Spring 2011 – Edge International Review
• Accelerating upwards!
• Implementing Legal Project Management
• Reflections for Legal Project Managers
• The Art of Engagement
• Creating a Fast-Track Strategy Toward Your Preferred Future
• General Counsel Quiz
• Regaining Control of Pricing
• Marketing and Branding a Law Firm
• The Law of the Pencil
• Fall 2010 – Edge International Review
• The Leaping Tiger
• Convergence
• Fixed Fees
• Ten Compelling Reasons to Improve Your Speaking Skills
• Post-Recession Globalization
• Making Informed Decisions, Taking Practical Steps
• Driving 2010 Revenue
• Winter 2010 – Edge International Review
• The Five Levels of Strategy
• Risky Business
• Email Will Never Be The Same – All Dressed Up and Everywhere To Go
• Enterprise 2.0 and Reinvention of the Firm
• Fall 2007 – Edge International Review
• Successful Transitions: The New Managing Partner’s First Days
• My Favorite Leadership Quotations
• Talking With Pete Kalis of K&L Gates
• Planning Your Law Firm Retreat
• Spring 2007 – Edge International Review
• Alumni as a Competitive Weapon
• The Cuban Boy & IP Boutique
• Addressing Structural Complexities
• Latest Market Research 2007 marks Edge’s 25th year Serving law firms internationally
• What’s on Managing Partner Agendas in 2007?
• Winter 2007 – Edge International Review
• Managing the Law Firm’s Balance Sheet for Future Profit
• Strategic Options for Commodity Practices
• Managing Financial Performance in Law Firms
• Dealing with Blind Spots
• Compelling Testimonials
• Managing Our Firm, One Lawyer at a Time
• In Brief: On Management How Do You Practice Strategy?
• Fall 2006 – Edge International Review
• Pricing of Services: A Methodological Approach for Intellectual Property Practices
• Building the Perfect Client Service Firm — From Scratch
• How Can You Survive in the Future? The Purpose of Law Firm Management
• Protecting Your Crown Jewels
• Africa: Emerging Opportunities on the Dark Continent
• Valuing and Judging Partners — Beyond the Elephant Test!
• Seven Immutable Laws of Change Management
• Summer 2006 – Edge International Review
• Intuition: How Leaders Use Their Bias to Evaluate Situations
• What Keeps Managing Partners Awake at Night?
• Intelligent Design for Law Firms
• Managing a Law Firm’s Culture
• Building Resilience: Developing Strategies that Thrive on Change
• Spring 2006 – Edge International Review
• Winter 2005 – Edge International Review
• Fall 2005 – Edge International Review
• Summer 2005 – Edge International Review
• Fall 2004 – Edge International Review
• Summer 2004 – Edge International Review
• Spring 2004 – Edge International Review

Financial Management

• Navigating the Compensation Maze: Six Main Systems, Sixteen Variations, and Seven Steps to Success
• Sharing Your Profitability Numbers: All for One?
• The “Cheap Grace” of Compensation Systems

Governance

• Five Models for Assessing Partners and Lawyers
• Lateral Hires and the “Slam Dunk” Myth
• Getting the job done: Some practical examples
• Acquisitions as an Exit Strategy in Indian Law Firms
• Are Traditional Profit-Sharing Models the Enemy of Diversity?
• The Path to Partnership in Small to Mid-sized Firms
• Matching Authority and Responsibility
• Entrepreneurship is at the Heart of Good Governance
• Looking in the Mirror
• Winning through Practice Excellence

Innovation

Law Departments

Leadership and Partner Performance

• Partner Performance and Compensation
• Tailored Talent Supervision
• Does “The Vision Thing” Work?
• The New Direction of Law Firm Leadership
• Getting Partner Performance on Track
• LPM for Associates: The View from Ground Level
• Stop Making Partners

Legal Project Management

Legal Project Management

Merger and Affiliation

• Bigger vs Better: Should your firm merge?

Mergers and Acquisitions

Newsletter

Partner Posts

People, Training and Coaching

Press Releases

Remote Working

Strategy

• 5 Key Observations on Law’s Tectonic Shifts

Technology

Work-Life Balance

Workshops and Webinars

• Workshop: The Innovative Client Experience that Creates Value for You and Your Clients

Feed Sources

• Nick Jarrett-Kerr
• Ed Wesemann
• Gerry Riskin