While organizations often have contingency plans for specific events or occurrences, such as fires and loss of files, they are generally ill-prepared to deal with major crises that impact their business as a whole and arrive unexpectedly. Such crises may have external causes – such as the Coronavirus pandemic and the 2008 financial crisis – or originate from within – such as malpractice or financial duress.
When the crisis hits, and a rapid response is required, organizations, and particularly leadership, must be in a position to react in a mindful way and devise solutions as they go. There will not be pre-determined responses given the uncertainties in these situations.
Edge consultants, who have hands-on experience of handling crises around the world, can assist clients to address the following aspects, amongst others:
We evaluate alternative solutions, consult on revision of business processes, provide advice on best practices and partner with clients in implementation, including the training of professionals.
"When asked to name the consultants that they had used most often, managing partners cited Edge International as one of the Top Three most popular firms."