Edge International

Professional Development / Training Insights

Associate Advancement and Client Dissatisfaction

Associate Advancement and Client Dissatisfaction

Is your firm aware of client dissatisfaction with the way your associates are developed and advanced? The signals of dissatisfaction are all around us, yet most firms just manage the symptoms, without restructuring their associate talent development model. Your firm can get ahead of this problem with a solution that leading firms have adopted – […]

Star Watching

Star Watching

As law firms wrap up the evaluation season, much of the conversation revolves around the under-performers and what should be done to get them “up or out.” At the same time, every firm acknowledges that they have both rising stars and established stars. What attention did they get and how will they be watched and […]

Can Law-Firm Associates Learn to Govern?

Can Law-Firm Associates Learn to Govern?

Many firms have gone beyond the usual training diet of substantive law and ethics to offer management and business development skills for associates. One of the next challenges is to learn law-firm governance. But is this a topic for associate training, and does it matter? From our consulting engagements we know that firms of all […]

Are You Driving your Bus?

Are You Driving your Bus?

You are a walking / talking brand! The way you dress, the way you communicate (both in-person and over the phone), the way you present – all have an impact on your personal brand. Your brand in turn can be linked to your success. Are you aware of your brand, and are you driving your […]

Bias and Recall in Associate Evaluations

Bias and Recall in Associate Evaluations

The first quarter of the year is the season of verbal evaluations for associates in many law firms. The written performance reviews have come in from several lawyers, the data on hours and billings are reported, and the availability of rewards (bonus, salary increments) is known. Now the partners sit down with the associate to […]

Talent Retention: A Big Conundrum

Talent Retention: A Big Conundrum

With the rise of the new East, emerging economies of Asia are undergoing a tremendous transformation. With the continued inflow of foreign direct investment and major policy changes, businesses are flocking to capture the opportunities presented by increased customer base. This is intensifying the competition for talent and leadership – a trend that is cutting […]

Building Trust: The Inviolable Rule

Building Trust: The Inviolable Rule

With all the attention given to the external forces bringing about change and impacting the legal profession, we sometimes forget how much of successful legal services business is still about human relationships and building trust. Trust is the key building block for so many different areas and interactions in law firms: one that impacts just […]

Helping Partners Jump Hurdles

Helping Partners Jump Hurdles

Just about every law firm strategic plan requires some degree of business development planning and activities. For three reasons, however, lawyers often find the related areas of marketing and business development difficult hurdles to jump. THE PROBLEMS Doing what we have always done For decades, lawyers have been able to restrict their marketing strategies and […]

Charisma: The Quintessential Leadership Skill

Charisma: The Quintessential Leadership Skill

Charisma separates great leaders from good ones.

The Path to Partnership in Small to Mid-sized Firms

The Path to Partnership in Small to Mid-sized Firms

If you are a partner in a U.S. law firm with fewer than 200 lawyers, think for a moment of how your current group of senior associates with eight to nine years of experience got to the brink of partnership. Then reflect on who their contemporary associates were at five years of experience.  Many will […]