People, Training and Coaching

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Getting the job done: Some practical examples

By Sean Larkan

A year ago, I published an EIC article titled ‘Forget systems and structures – getting the job done […]

After-Action Reviews: The value of taking stock

By Aileen Leventon

Client reviews of their law firms may be conducted annually, ad hoc, or when a contract for a […]

Gerry Riskin’s Immutable Laws of Law Firm Success

By Gerry Riskin

When Edge International was formed, I was optimistic that by this century, we could all make the following […]

Ten Steps toward a Happier Firm

By Nick Jarrett-Kerr

I have been involved in the management of professional service firms for upwards of twenty-five years, and during […]

Leaders Need Followers: Tips for Team Performance

By Sam Coupland

When it comes to maximising the performance of a firm, much of the focus is placed on leadership. […]

Why Codes Matter: A Simple Tool with Many Uses

By Aileen Leventon

Any serious attempt to ensure efficiency in legal services requires analysis of reliable data. Efficiency is a big, […]

Can Law-Firm Associates Learn to Govern?

By David Cruickshank

Many firms have gone beyond the usual training diet of substantive law and ethics to offer management and […]

Drive Law Firm Success by Helping Each Lawyer Succeed

By Gerry Riskin

(This article was originally published in the February 2017 edition of TLOMA Today, the newsletter of The Law Office […]

Forget Systems and Structures – “Getting the Job Done” Is the Key

By Sean Larkan

Successful businesses and law firms succeed because they get the right things done. They determine a vision, identify […]

Are You Driving your Bus?

By Shirley Anne Fortina

You are a walking / talking brand! The way you dress, the way you communicate (both in person […]