Client Relationships

Subscribe to Edge Communiqué

Lifelines for Partners with Dying Practices

By Mike White

Most all attorneys at one point or another in their careers come to view their particular practice area […]

Empathy: Your Competitive Edge

By John Plank

Empathy, the identification with, or vicarious experiencing of the feelings, thoughts, or attitudes of another, enables us to […]

Improving Client Relationships

By David Cruickshank

TO: Relationship Partners ∙ FROM: Managing Partner ∙ I am concerned that we are not doing enough to […]

Focus on the “R” in “CRM”

By Edge International

Client relationship management programmes must keep the emphasis on “relationships.” Over the past few years, there has been […]

Choosing Industry Leaders

By Gerry Riskin

Choosing and supporting an industry group leader requires care and attention Organic familiarity with the industry Whether as […]