Client Relationships

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The Focus Challenge – Part 2: Your Clients

By Gerry Riskin

1. The Legal Matter Here are some of the essential lessons I have learned after several decades of […]

Client Relationship Reviews

By Leon Sacks

The highly competitive nature of the legal sector provides an unprecedented number of choices to clients. Investing in […]

Building and Leveraging Relationships: The True Essence of Business Development

By Bithika Anand

The concept of ‘business development’ is often over-rated when it comes to law firms. The phrase may resonate […]

Cultivating Connectors from a “Standing Start”

By Mike White

Force multipliers or “connectors” are often easier to cultivate than are prospects. It can be easier to build […]

Storytelling Is an Effective Communication Strategy

By Bithika Anand

“Storytelling” may seem an odd word choice for a profession like law, which focuses on very academic-oriented activities like drafting […]

Sell the “Whole” Legal Product

By Mike White

“We partner with our clients.” “We build relationships with our clients.” “We understand our clients’ businesses.” Blah, blah, […]

What is Legal Value?

By Aileen Leventon

“I know it when I see it.” This is a familiar description of an intangible, and is not […]

Law firm brand success calls for leadership, education and structure!

By Sean Larkan

Brand is such an important asset and so fundamental to the success or failure of every law firm […]

Playbooks Aren’t Just for Coaches!

By Mike White

For those of you who have had the patience (of Job!) to read my previous articles on law-firm […]

Driving Growth and Sustenance in Competitive Economies

By Bithika Anand

Higher Brand Loyalty, Stronger Client Relationships and Brand Positioning for Better Sustenance and Growth The Indian legal Industry […]