Business Development

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The Cultural Lenses through which We Examine Law Firms

By Gerry Riskin

Cultural differences define and influence every aspect of law firms’ operations, reputations and financial success. Describing a law […]

Law Firm Differentiation and Delivering A Signature Client Experience

By Mike White

“We insist on excellence”; “We staff matters leanly”; “We understand your business”; “We always put the client first”; […]

Forget Systems and Structures – “Getting the Job Done” Is the Key

By Sean Larkan

Successful businesses and law firms succeed because they get the right things done. They determine a vision, identify […]

Big Firms in Small Cities: Go Virtual!

By Mike White

Eversheds Sutherland! Norton Rose/Chadbourne Parke! Arnold & Porter/Kaye Scholer! If it’s such a bad idea to get bigger […]

Remodelling Change Projects

By Nick Jarrett-Kerr

A couple of years ago, I proposed a three-stage programme designed to revive stalled strategic projects  – repainting […]

Establishing the Proof of Concept for Legal Project Management

By Aileen Leventon

Law firms consider using Legal Project Management (LPM) as a strategy to protect margins and improve competitiveness and […]

Talent Retention: A Big Conundrum

By Bithika Anand

With the rise of the new East, emerging economies of Asia are undergoing a tremendous transformation. With the […]

Green Shoots Showing in Australia and New Zealand Legal Markets

By Sam Coupland

After a number of years of patchy performance, the legal market in Australia and New Zealand appears to […]

Business Development Skills and the Billable Hour

By David Cruickshank

I recently reviewed a small firm’s Associate Guidebook. In describing the firm’s expectations of associates, two-thirds of the […]

Business Development: Strategic Client Relationship Management

By Shirley Anne Fortina

Remember the old adage “The Client is King”? Put more baldly, the reason your business remains in existence is […]