Mike White, ADVOC Conference, November 2 – 5, 2017, Jaipur, India
Building a “Team of Teams” and other Forms of Client Experience Innovation
With more than 30 years’ experience as a lawyer, manager of multiple business services companies, and management consultant, Mike is an expert in the field of law firm growth. Mike spends most of his time with firms and practice groups in two primary areas, i) client experience innovation & differentiation, and ii) strategic planning for growth. In addition to Mike’s work in these core areas, Mike spends the balance of his time on business development skills training/planning/coaching, law firm succession planning, lateral partner integration, and partner compensation restructuring.
Mike was a practicing attorney for seven years prior to founding and operating two enterprise software companies — Sirius Systems (sold 1997) and MarketingCentral (sold 2007). He owned and managed ClientQuest Consulting, LLC for 10 years serving law firms. He holds an AB in History from Duke University and a JD from Emory University School of Law.