Summer 2004

Looking Under the Rocks:
The Competitive Advantage of Operational Reviews
by Karen MacKay

New Models for Service Delivery
Lessons From the Bulk Providers in Law Firms
by Nick Jarrett-Kerr

In Defense of Authority
Debunking the Myth of Collegial Management
by Robert Millard

Mistakes Managing Partners Make
by Gerry Riskin

Finding New Leadership:
Succession Planning for Professional Service Firms
by Ed Wesemann

Why Change?
The Challenge of Implementing Your Strategic Initiatives
[Part  Two]
by Patrick J. McKenna

Download PDF