Blogs

  • The Luxury Touch Global strategy and management consultants Booz Allen Hamilton publish a journal called strategy+business that often contains very good material for the professional service firm strategist. The latest edition contains an article titled The Luxury Touch, outlining the results of...... ....
  • Foreign Law Firms to Open in India Soon? It appears that foreign law firms will soon be able to hang their shingles in India, according to a posting titled UK Law Firms In Seduction Dance For Entry Into India on the blog Offshore Outsourcing World. This is,...... ....
  • Chicken Salad Sandwich The Movies are what Tom Cruise’s character Maverick (in the 1986 movie Top Gun) would call a “target-rich environment,” when it comes to metaphors for strategy. My colleague Gerry Riskin and I got to discussing this while watching the...... ....
  • Top 10 Business Books of 2006 Well, I suppose that it is possible that somebody might publish something earthrending in the last two weeks of 2006 but, presumably working on the assumption that the best is already with us, Harvey Schachter of The Globe and...... ....
  • Wikipedia Book Summaries Want to read that new book that has just been published but don't have a couple of hours to spare? Wikipedia has just launched a new service that may help. Called WikiSummaries, it contains book summaries in the form...... ....
  • Competitive Intelligence on the Upswing in Law Firms While competitive intelligence (CI) has long been a standard tool in mainstream industry and in consulting firms, it has only recently come to the fore in law firms. This is according to an e-brief received from the Society of...... ....
  • Maister Bombshell I must confess that I hadn't read David Maister's article 'Are Law Firms Unmanageable?' until Bruce MacEwen's quite poignant response in Adam Smith Esq hit my aggregator yesterday. My copy of April 2006 edition of "The American Lawyer" (containing...... ....
  • Change Management, circa 1500 There's nothing new under the sun, so the saying goes. That's as true in change management as anything else. Of course IT has given us new tools to communicate and collaborate in driving change, but the underlying principles are...... ....
  • Harnessing the Phoenix Surely the most dramatic mythological example of rebirth and renewal, is the Phoenix (or "Firebird.") It is found in ancient Egyptian mythology, various myths derived from it and, most recently, in Professor Albus Dumbledore's study in Harry Potter. Said...... ....
  • Love Your Dogs? For larger view, click on image A current Strategy+Business article, Love Your Dogs, suggests that conventional wisdom may be wrong when it dictates that resources should be focused on a businesses 'stars' while leaving 'dogs' to starve or hiving...... ....
  • Blindspot Analysis - Uncovering Strategic Bias Blindspot analysis uncovers flaws in the process of strategic decision making that are caused by bias and misinterpretation. Most strategy models rely on rational and objective behaviour and ignore the mental filters through which individuals process information. This often...... ....
  • First Law Firm Goes Public - shares up 40% on first day of trading The Wall Street Journal posts: Slater & Gordon: The World’s First Publicly Traded Law Firm Managing Partners and other members of law firm C suites had better look at Slater & Gordon’s prospectus – it’s a gold mine, (pun intended)....... ....
  • Client Satisfaction may be EXTREMELY Profitable (Click on image to see original enlarged version) I was fascinated by this piece at the Consumerist:   How To Beat The Stock Market: Buy Companies With High Customer Satisfaction Scores If the same phenomenon occurs in the legal profession,...... ....